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Sunday, October 10, 2010

What Is Capacity Management

Hi All !!!!!!
After a long time I got  some spare time to work on my blogs................................

Today I going to explain some of the very useful topics used in hotel industries.
It is used basically by senior management to make decisions about overall business growth,investment etc.
This term is called "Capacity Management".

Capacity Management is divided into 3 parts :-

Potential Capacity :- It is the capacity that enable management to plan for long term investment that does not influence day to day production.

Immediate Capacity :- The amount of production capacity that can be made available in the short term.This is also called Maximum Potential Capacity.

Effective Capacity :- It helps to determine the actual achievable production an important concept in Capacity Management.

Measuring Capacity :- Its the ability to produce work in a given time,must be measured in the unit of work.Its Depends upon 3 facts----

> The amount of work involved in production.
> Any additional time required in production.
> The productivity or effectiveness of the factory.

Constraints on capacity :-In capacity management there are usually two potential constraints - TIME and CAPACITY.

TIME may be a constraints where a customer has a particular required delivery date.In this situation managers plan the final stage of the production tasks to the period where delivery is required.This process helps identify whether there is sufficient time to meet the production goal and demands or capacity needs to be increased.

Production Scheduling :- A schedule is a representation of the time necessary to carry out a particular task.
A JOB SCHEDULE shows the plan for the manufacture of a particular job.It is created through work or study reviews which determine the method and times required.Most businesses carry out several production tasks at one time, is called scheduling and the result known as Production Schedule.

A perfect schedule helps the company to enhance their capacity.

Sunday, September 26, 2010

WHO IS HOTELLIER???

HOTELIER............................................................................

A PERSON WHO GIVE UP HIS FAMILY, HOME, HOBBIES, LIKENESS, LIFE TO ACHIEVE SOMETHING IN HIS LIFE.....................................................................

IN PAST DAYS THEY WERE KNOWN AS SADHUS(SAINTS) BUT TODAY ALL THE DEFINITION CHANGES.

NOW THEY ARE CALLED "HOTELIERS"

Friday, September 17, 2010

What to do when you are wrong??

Ha Ha Ha!!!!!!!
Then You Cannot do any thing whatever will happen that depends upon your sunshine boss.When I was in std 12th my father wants me to compete engg. but I was not interested in this.I was looking for a career in which i could enjoy my life and work at the same time.So from my childhood I was very much tend towards computer,I took admission in Bachelor Of Computer Application program.I started studing about computer programming,hardware etc.But after a certain time I lost my concentration just because I was not enjoying a bit of this.Although I completed the course,but didnot dare to go for higher studies in same stream.
Then I thaught to do Hotel Management And I took admission in a private institute in Kolkata.During my studies I enjoyed after one year my institute sent me for my 22 weeks Industrial Training to Jaipur the Pink City.I was very excited for my training.I heard from my friends that in hotels all the big Names come and  stay and we could get chance to meet them.Yes I met some of them but my all excitement blown when i saw the worst face of "HOSPITALITY INDUSTRY" . With all my bad and good experiences I completed my training.In Jaipur I came to know about the pay scales , exposure, benefits of this industry and believe me I cannot explain how I feel.
After complition of my course I started with my first job in SEASONS ,Rajkot.There I saw where I am working is a place where you can only get success when you know how to exployed the else career otherwise someone else will do the same to you.After 1&1/2 years I shifted to Gandhinagar "Cambay Spa & Resort".I came to know that whole Gujrati Hospitality depends upon pulling legs of each other.I set my mind to get a job in elsewhere in India but not in Gujrat.I left the job and went to Jaipur. I faced interviews in 2 hotels 1st in Royal Orchid 2nd in Shiv Villas. In both the places everything went right but at the time of verification when the HR of respective hotels called up to Cambay Gandhinagar , they got answer that no one have worked here by such name.
Yes Yes this is hospitality industry..................Right now I am working in Bangalore in a good property.So  the experince I got In 3 Years of working period is either you are wrong or right that does not matter a bit .

Tuesday, September 14, 2010

Disadvantages of working in the Hospitality and Tourism Industry


With the advantages come the disadvantages too! Here are some of the key cons of working in hospitality and tourism! Newbies beware!

Long and Odd Hours
If you don't like early starts or late finishes, then the hotel industry may not be for you. Many hotels are around-the-clock, 24-hour operations and staffs are required to work varied shifts and extended hours. A hotel requires the best from its employees whether it is 1 p.m.; management staff, especially, work long and demanding hours. Some positions do run on a standard 9 a.m.-5 p.m. basis, but they are few and far between. These hours can prove a problem for people with school-age children and it is a rare hotel which offers any type of day care facility for its staff. Parents of small children are also at a distinct disadvantage when it comes to resort work, as many remote location resorts will not employ families because of lack of facilities.
Breaking into the Industry
Getting your first break in the industry can be as simple as a well-presented letter and resume, or it can be a long and demoralizing process. Some people are assisted by a great deal of luck, while others have to beat the pavement for months before getting their dream job. But you can turn this disadvantage into an advantage and you'll find that breaking into the industry is probably easier than you thought.
Pressure, High Standards and Deadlines
Working for demanding clients and management is not the downside of working in hotels - for it is what the industry is all about - but you may find that the pressure of guest and management expectations are more stressful than you ever imagined. High standards, top service and quality product are the be-all and the end-all of the industry, so if you are not prepared to give your best, you should be looking for a career elsewhere. Pressure and deadlines are intrinsic elements of the industry and the best hotel workers thrive on conquering the challenges and obstacles placed in the way of personal and company objectives.
THE GLAMOUR MYTH
The hotel industry offers you the chance to meet rich, famous and interesting people. They can include scientists attending in-house conferences, foreign tourists, local business people and ordinary everyday citizens. You might also meet celebrities who are in town promoting their latest films and books; famous stars and international politicians getting away from it all at your island resort; or members of the world's 'wealthiest one hundred' motoring into your marina on their mega yachts (helicopter on board and all!).
Although you might be able to tell your friends that Hollywood's hottest stars are staying in your hotel, you'll probably have to stretch the truth a little to say that you actually talked with them. Celebrities might chat with you like an old friend, out of politeness, only when ordering room service, or not at all. Some may be jovial and even invite you for a drink, while others will treat you with the coolness of an Artic wind (not that you ever have to tell your friend the whole truth!).
Meeting interesting people isn't the only reason the industry has been tagged with glamour label. There are also endless travel opportunities, stunning workplaces in exotic locations, quick career progression, healthy salaries and a wide range of interesting jobs, However, once you have worked in a hotel you will soon realize that the hospitality industry is more about hard work than happy hour.
Rich and famous people will come and go; they probably won't even notice you as you finish cleaning up the bar. Yet the fact remains, the hotel industry can be your window to meeting a lot of fascinating people and seeing some of the most beautiful parts of foreign lands.

Monday, September 13, 2010

hospitality industries: YOU SHOULD READ THIS

hospitality industries: YOU SHOULD READ THIS: "I GOT THIS IN GOOGLE SEARCH.I READ THE COMPLETE BLOG , IT IS VERY CONVINCING AND I THINK ALL HOTEL PROFESSIONALS SHOULD FOLLOW THE INSTRUCTI..."

DUTIES & RESPOSIBILITIES OF FRONT OFFICE STAFF IS NOT HARD TO LEARN

Duties and responsibilities of a front desk are as follows:-



1. To welcome the arriving guests.

2. Providing information service.

3. Receiving and processing reservations

4. Filling of the arrival and departure register.

5. Dealing with complaints and handaling them.

6. Communication and coordination with other departments.


The Role of The Front Office :-



A security program is most effective when all employees participate in the


hotel's security efforts. Front office staff play a paticularly important role.


Front desk agent, door attendants, bellpersons, and parking attendantshave the


oppurtunity to observe all persons entering or departing the premises.


Suspicious activities or circumstances involving a guest or visitor should be


reported to the hotel's security department or a designated staff member.


Several procedures front desk agents should use to protect guests and property


have already been mentioned. For example, front desk agents should never give


keys, room numbers, messages, or mail to anyone requesting them without first


requiring appropriate identification. Similiarly, the front desk agent should


not announce an arriving guest's room number. Guest's may be further proteceted


if the front office prohibits staff members frrom providing guest information to


callers or visitors. Generally, front desk agent should not mention guest room


numbers. People calling guest's at the hotel should be directly connected to


the appropriate guestroom without being informed of the room number. Conversely,


someone asking for a specific room number over the telephone should never be


connected until the caller identifies whom he or she is calling and the hotel


employee verifies the identity of the person in the room requested. A person


inquiring at the front desk about a guest may be asked to use the house phones


so that they connect only to the hotel operator. The caller can then be


properly screened to provideadditional security. Front office staff may also


inform guest's of personal precautions they may take. For example, front desk


agents may suggest that guests hide and secure any valuables left in their cars.


Bellpersons accompanying the guest to a room generally provide instructions on


the operation of in-room equipment. The bellpersons may also review any decals


or notices in the room relating to guest security. This should always include


emergency evacuation paths and procedures. The front office may provide the


guests with flyers containing safety tips.

kisalay.jsr@gmail.com

Sunday, September 12, 2010

MY PRESENT STATUS

HI ALL!!!!

HOPING YOU ALL ARE FINE AND ENJOYING YOUR LIFE.

IN THIS PART I HAVE COME WITH MY PRESENT STATUS...............

I AM ENJOYING THE LIFESTYLE OF BANGLORE AND WORKING TO GET MY BREAD N B...................................... U KNOW .

ITS GOOD PLACE AND ATMOSPHERE IS ALSO GOOD.RIGHT NOW I AM WORKING WITH ASTRIS HOTEL WHICH IS SITUATED IN A HEART OF THE CITY WITH ALL FACILITIES IF 5STAR HOTELS.IT IS BASICALLY A APARTMENT HOTEL WITH ITALIAN KITCHEN WHERE ANY ONE CAN COME FOR THERE VACATION.YOU WILL GET MANY MORE FEATURES WITH THE LINK BELOW MENTIONED
http://www.melangebanglore.com/.

GO FOR THE LINK AND HAVE A VIEW OF WORLD CLASS HOTEL IN INDIA.

hospitality industries: About The Experiences

hospitality industries: About The Experiences: "Welcome To My Experience!!!!! I Have Been To Various Place In India,But The Place I Liked Most Is My Native Jamshedpur.It Is The Most Happe..."